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ENG201 Business and Technical English Writing Quiz No.1 Solution Spring Semester 2013
Quiz No. 1
Dated: May 02, 13
Dear Students
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Posts: 9,583
Threads: 8,089
Joined: Apr 2011
Which Three types of readers usually exist
Phantom Readers, Future Readers, Complicated Readers
Future Readers, Complex Readers, Complicated Readers
Future Readers, Complex Readers, Technical Readers
Phantom Readers, Future Readers, Complex Readers
Which of the following is used as brief, informal reports within an organization?
letter
memo
proposal
report
Which of the following is promoted by simple, direct language?
Structural clarity
Stylistic clarity
Contextual clarity
textual clarity
There are only four rules of our company and every employee is bound to follow these rules.
four rule must be observe
there are four rule that must be observe
you must follow the rule
follow the rule
Which of the followings are usually more vivid than long ones and improve the readability of a document?
short word
content word
structure word
practical word
Where can we apply seven C’s?
To Non verbal communication
To Oral communication
To Written communication
To written and oral communication
Communication can be defined as-----------
A sense of unshared understanding
The process of attempting to drop information
The activity of conveying information
Replacement of something
Which of the following three steps are involved in planning a sales letter?
main ideas,need logics and appeal
Define the audience, emotion and logic, main idea
Needs and appeals, chose the format, emotion and logic
Determine the main idea, define the audience,chose the format
What is the extremely important implicit goal of a business document?
to provide information
To establish a relationship
to give instruction
to persuade the reader
Which of the following should be essentially considered during speeches and
presentations?
dress
Time
microphone
Appearance
Which phrase should be used while making a presentation?
Please feel free to interrupt me with questions.
Don't disturb me while I'm presenting these statistics.
No, you're wrong. We need more staff.
Please! No interruptions during the presentation.
Which phrase is used during a presentation?
thanks for giving me a hand
Thank you very much for your time-today.
Thank you for your quick response
Thank you for your corporation.
Which of the following should NOT be used while answering the phone?
Ken speaking
this is Ken
what do you want?
can u hold on
Which question is used to ask about residential status?
What's your address?
where are u from?
Where do you belong to?
please sign in
A fault in the communication procedure where the meaning of the message is lost ‘in translation’
from intention to language or from language to understanding is called...........
distortion
noise
redundancy
feedback
Which of the following messages aim to influence audiences who are inclined to resist, so they depend
heavily on strategic planning?
considerate message
courteous message
informative message
persuasive message
Which of the following factors enables you to evaluate the effectiveness of your message?
Feedback
encoding
Transmission
decoding
Which guideline should be followed to ensure Courtesy?
Be sincerely tactful, thoughtful and appreciative
Use expressions that show respect
Omit irritating expressions
all of the above
If your message is specific, definite and vivid; which of the following principle has been applied?
completeness
correctness
Conciseness
Concreteness
To whom usually good will letters are written?
customer
manager
Chairman
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