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Mgt510 Total Quality Management VU Current GDB No. 2 fall January 2011 solution
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“Total Quality Management (MGT510)”

This is to inform you that Graded Discussion Board (GDB) has been opened according to the following schedule

Schedule

Opening Date and Time : 4th January 2012 At 12:01 A.M. (Mid-Night)

Closing Date and Time : 5th January 2012 At 11:59 P.M. (Mid-Night)

Note: No extra or bonus/grace period is available for attempting GBD.

Discussion Question:

“XYZ, shoe manufacturing company, was not fulfilling orders due to bad working condition in the factory. The management of XYZ Corporation decided to launch an inquiry to find the actual reasons of this problem. Management found that orders were not being met due to the following reasons;

• Huge noise created by machines

• Production hall was not cleaned and it was leaving a very bad effect on the health conditions of workers, resultantly, they were unable to work efficiently and effectively.

Due to the above mentioned two main reasons many shoes were being destroyed and ultimately causing order delays.

As a quality control manager, what changes would you suggest in the working environment of the XYZ Company so that it can overcome its problem of order delaying?”

Important Instructions:

1. Your discussion must be based on logical facts.

2. Your comments on the topic should not exceed 500 words.

3. The GDB will remain open for 2 working days/ 48 hours.

4. Do not copy or exchange your answer with other students. Two identical / copied comments will be marked Zero (0) and may damage your grade in the course.

5. Obnoxious or ignoble answer should be strictly avoided.

6. Questions / queries related to the content of the GDB, which may be posted by the students on MDB or via e-mail, will not be replied till the due date of GDB is over.

For Detailed Instructions please see the GDB Announcement


SOLUTION:

As a quality control manager, the changes suggested in the working environment of the XYZ Company so that it can overcome its problem of order delaying are as follows:



1) The production hall should be cleaned on a regular basis.

2) There should be designated timeline and the responsibility and accountability should be fixed on people for cleaning the (snow) production hall

3) The workers should be vaccinated on a regular basis to prevent them from catching viruses.

4) The noisy machines should be replaced with a new one or if it is not economically feasible to replace it, ask the employees to use ear buds or ear instruments which protects the ears from loud noises

5) You can also try to fix the machines on wooden platform, as machines on wooden platform makes less noise



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