Java Internal Error 2755, 1624

[Xpert]

This article applies to:

• Platform(s): Windows 7, Vista, Windows XP, Windows 2000, Windows 2003
  
• Browser(s): Internet Explorer, Firefox
  
• Java version(s): 6.0
  

SYMPTOMS

During installation of Java, a dialog box appears:
Internal Error 2755, 1624

CAUSE

This is an InstallShield error code, which indicates that a part of the installation process failed.

The cause of this error could be:

1. Network congestion or erratic Internet connection from the ISP during installation process.
   
2. Spyware Removal tool (like teatimer.exe) or some other anti virus software installed on your system preventing successful installation.
   

SOLUTION

1. Download/Install Java using offline option from: Windows Offline Installation
   
2. Disable/Configure registry protection feature of installed Anti-Spyware or Anti-Virus software which can interfere with the successful Java installation. For example: spybot search and destroy program.