MGT613 Assignment no 2 idea Solution spring 2011

[Vuhelper]

These aspects should be in relation while quality assurance in a restaurant is applied:


• Kitchen area
o Has to be clean
o Health oriented
o Tidy
o Well in order
o Well equipped


• Inputs ( all those food elements that are used in making food for customers
o Fresh
o Good quality
o Reliable
o Consistent
o Available
o Hygienic

• Employee coordination and association
o Inputs from every one
o Motivate and inform every worker
o Clear and definite guidelines



• Customer needs and liking
o Provide what customers want
o Get inputs from customers
o Shape the offered quality according to customer needs


• Tight control
o Timely performance appraisals and assessment of quality
o Take corrective action where necessary
o Enhance the standards where possible.



Write the above mentioned points in detail and make your assignment, don’t copy it as it is..