07-23-2014, 02:04 PM
MGT502 Organizational Behaviour Quiz No. 03 Solution Spring Fall 2014
Which of the following methods of third-party negotiation always results in a settlement?
Select correct option:
Mediation
Consultancy
Arbitration = Correct Option
Conciliation
Ali is a salesperson in XYZ Company, he tells his boss “Saad worked unsuccessfully for 3 years to try to get that account; I sewed it up in six months. I am the best closer this company has. Which impression management technique has described above?
Select correct option:
Conformity
Flattery
Self-Promotion = Correct Option
Favors
A shortcut used in judging others, in which we draw a general impression about an individual on the basis of a single characteristic is called:
Select correct option:
Halo effect
Contrast effect = Correct Option
Selective perception
Self serving bias
In Organizational Behavior, Group processes and Group decision making is understood with the help of which of the following Behavioral science?
Select correct option:
Anthropology
Psychology = Correct Option
Sociology
Social Psychology
Usman is an action-oriented person who shows initiative and persists determinedly to change things. Which of the following best describe his personality?
Select correct option:
Proactive = Correct Option
Aggressive
Introvert
Nonassertive
Which of the following deals with premature sense of accomplishment:
Select correct option:
Forming
Storming
Adjourment
Norming = Correct Option
Job satisfaction is best described as ____________.
Select correct option:
A result
A value
An attitude = Correct Option
A discipline
Self-managed teams are typically comprised of how many members?
Select correct option:
2-5
5-10
10-15 = Correct Option
Over 100
Which of the following terminal values was ranked as the most important by executives?
Select correct option:
Freedom
Self-respect = Correct Option
Family security
Social security
After which stage of group development the group formed a common set of expectations of member behaviors?
Norming = Correct Option
Storming
Maturation
Forming
Which of the following is NOT a step in the negotiation process?
Definition of ground rules
Clarification and justification
Process evaluation = Correct Option
Preparation and planning
Values like working hard, being creative and honest are the means which lead towards achieving organizational goals. Which of the following term best describes these values?
Terminal values
Instrumental values = Correct Option
Theoretical values
Social values
When your work group disagrees, the disagreements usually concern how the group’s work should be accomplished. The type of conflict experienced by your group is:
Task conflict = Correct Option
Relationship conflict
Process conflict
Reactive conflict
The consequence of Legitimate and Reward power is_________
Compliance = Correct Option
Commitment
Resistance
None of above
Psychology’s major contributions to the field of organizational behavior have been primarily at what level of analysis?
Select correct option:
The level of the group
The level of the individual = Correct Option
The level of the organization
The level of the culture
At manufacturing unit of ABC Company, whenever top executives were scheduled to visit, the plant management would clean up the offices and wash the windows. It went for years and as a result, the employees would turn on their best behavior and look proper whenever the windows were cleaned. It is an example of:
Select correct option:
Classical conditioning
Reinforcement theory = Correct Option
Operant conditioning
Social learning
Explosive strength, body coordination and dynamic flexibility are characteristics of:
Select correct option:
Mental ability
Logical ability
Physical ability = Correct Option
Intellectual ability
All of the following are Group problem solving techniques EXCEPT:
Select correct option:
Brainstorming
Consensus
Delphi technique
Contract = Correct Option
_______________ refers to the network of personal and social relations that is developed spontaneously between people associated with each other.
Select correct option:
Formal organization
Informal organization = Correct Option
Business organization
Government organization
One of the shortcuts used to judge others involves evaluating a person based on how he/she compares to other individuals on the same characteristic. What is this shortcut called?
Select correct option:
Selective perception
The contrast effect
The halo effect = Correct Option
Stereotyping